Empathic is an important trade for leaders and especially during crisis. Following is an article of posted on SmartBrief.com
In these challenging times, many of my coaching clients are feeling deeply concerned about how to motivate and inspire their people. “How can I motivate someone who is immersed in fear and uncertainty?” they ask. In my coaching sessions, I’m working to help them effectively guide their people when they need a strong leader most.
During times of crisis, showing empathy for your staff and the broader world will help you pull together as a team and feel capable of moving through this challenging time together. Empathy helps you relate to one another on a personal level, showing you care deeply about each other as human beings. Thus, successfully navigating a crisis together can dramatically enhance trust and unity.
1. Practice emotional attunement
Frequently consider how your employees, coworkers and leaders are handling the current situation. How are they feeling? Take note of their body language, tone of voice and facial expressions. Make yourself more available to them by using open body language and eye contact. You’ll soon have a stronger grasp of how others feel at any given time, strengthening your relationships and enhancing your ability to lead your people. Read More»